Servatius
Smartphone access and smart communication for students
About the customer
Servatius is a housing corporation in the Netherlands dedicated to renting housing in Limburg, with a special focus on affordable housing for students.
About the project
Servatius was facing challenges managing its student housing portfolio. Renting out student accommodation was initially managed using a traditional rental process, but this proved to be complicated and ineffective.
With a high turnover of tenants per year, especially in the summer when 150 students changed in three months, keys were lost or not returned. It was impossible to keep track of who had keys and to where. To maintain security for new tenants, cylinders needed to be replaced. This was time consuming and costly.
Servatius also noticed that students were frequently asking the same questions about things like service costs and repairs. Traditional communication methods, such as putting up notices or communicating by email, were time-consuming and inefficient for both residents and landlords.
Servatius was looking for a more innovative and efficient way to improve key management and optimize the student experience.
The solution
Servatius was familiar with a solution which had been successfully implemented by Lieven De Key. The solution uses a combination of iLOQ’s mobile access sharing solution which is seamlessly integrated with the GuestCompass digital platform and includes a customized app.
iLOQ provides the keyless and battery-free access management solution where access rights are programmed using iLOQ’s easy-to-use cloud-based software. The system requires no Internet connection, and the locking cylinders are easy to install without technical knowledge and with no need to make changes to the existing infrastructure.
GuestCompass’ customized app serves as an access point for iLOQ’s digital keys, allowing students to get access using their smartphones. It also simplifies communication by sending instant push notifications of relevant information. The app is an essential tool for improving the overall student experience, from before they arrive to handling repairs after they leave.
How everyday life at Servatius became more efficient and effective
Reduced lifecycle costs
iLOQ’s solution is completely keyless, wireless and requires no batteries. This minimizes access management administration and eliminates the need to purchase batteries and the maintenance time and cost of replacing them.
Maximized security
Access rights are sent to the app running on the tenant’s smartphone. They can be updated and cancelled remotely and in real time. This eliminates security issues related to lost, stolen or unreturned keys and ensures property managers know at all times who has access to where and when.
Simple and reliable system
iLOQ was chosen for the simplicity and reliability of the system. The wireless and battery-free system makes it possible to install new cylinders quickly and without complicated installation, which was especially convenient for frequent changes in tenants.
Strong collaboration between iLOQ and GuestCompass
The partnership between iLOQ and GuestCompass provides Servatius with a complete access management and communication solution. It connects property owners, managers and residents by integrating the power of iLOQ’s reliable hardware and GuestCompass’ flexible software. This combination provides more efficient access management, gives students independent access and provides them with all the information they need directly through their smartphones, and significantly reduces the administrative burden for Servatius.
“The GuestCompass app, which was fully customized for Servatius’ student housing, integrates iLOQ’s access system and the property’s information facilities. Every student uses the app to get access using iLOQ’s digital keys, and also to get answers to frequently asked questions and to receive important information and push notifications.”
Would you need a similar locking solution?
Cruquiuskade homeowner association
