In a commercial property, the biggest challenges are to make sure that those who have the right to get access – people working in or visiting the premises – can get in and move around quickly and easily, while keeping the property secured against those who have no right to be there.

Why choose a smart lock over a traditional lock?

Luckily, most property owners are facing up to the security risks and high costs involved with mechanical locks and keys:

• It’s hard to keep track of who has a key – you never know if the original user has loaned their key to an unauthorized person.
• It’s impossible to know how many keys are in circulation – it’s very easy to copy a mechanical key and give it to someone who doesn’t have the right to use it.
• If a key is lost or stolen, there are potentially huge costs related to rekeying locks, cutting and distributing new keys, and, in the worst-case scenario, changing the entire locking system to keep security levels high.

Most of these security issues can be mitigated by installing smart locks. But it’s important to remember, all smart locks are not the same.

Choosing a smart lock for a commercial door: What to consider?

In contrast to, for example, residential properties, there are more things to consider when choosing smart locks for commercial properties.

There is a higher volume of ‘traffic’ of both people working in the premises (who we know about) and visitors (that we don’t know about). Security requirements are more complex – there are many different areas and facilities in the property and not everyone has the same access needs at the same times. It’s important to find a smart-locking solution that can be easily integrated into the commercial property’s building management system that controls, for example, HVAC, lighting, energy, fire systems, and security systems.

Important features and considerations related to a smart-locking solution:

• Access logs – is it possible to track who has used a key and when?
• Durability – how reliably do the smart locks work on external doors in all weather conditions and on internal doors?
• Scalability – how easy is it to add new smart locks, facilities, premises or users to the system and update the access rights accordingly?
• Available infrastructure – is there, for example, an electricity supply, WiFi, Bluetooth, Internet access?
• Administration – how easy is it to grant access rights, quickly update them as needs change and immediately cancel them if a key is lost or stolen?
• Time-limited access – is it possible to limit access by time, day or employee role?
• Compatibility – is it possible to integrate the smart-locking solution with, for example, alarm systems, building maintenance systems, security cameras?
• Compliance – is your smart-locking solution compliant with legal requirements and, for example fire codes and data privacy laws?
• Lifecycle costs and ROI – how much will your smart-locking solution cost you and how quickly can you make your money back?
• Support and maintenance – what kind of maintenance is needed and what support will you get for your smart-locking system?

iLOQ smart lock options for commercial doors

There are many different types of smart lock and different ways in which they grant access. These include, for example, smart-lock cylinders that can be opened with a range of devices such as digital keys, smartphones, keycards or key fobs. There are also door readers or keypads that can be opened with the same kind of devices or by entering a PIN code.

Some smart locks require an electrical supply or connectivity to, for example, WiFi, Bluetooth or the internet. Smart-locking manufacturers, such as iLOQ, offer smart locks that are battery- and cable-free and need no external power source or internet connection.

With iLOQ’s digital-key-based solution, access rights are programmed directly to the key. They can be updated remotely and in real time as access needs change using iLOQ’s cloud-based administration software and immediately blocked if a key is lost, stolen or unreturned when, for example, someone changes their job. The power needed to recognize the access rights and open the lock is generated by the motion of pushing the key into the lock.

With iLOQ’s smartphone-based solution, access rights are programmed using iLOQ’s cloud-based administration software and sent to iLOQ’s app running on the end user’s smartphone. They can be updated and cancelled remotely and in real time as access needs change. The power needed to recognize the access rights and open the lock is generated by the NFC (near field communication) induction of the smartphone.

What are the benefits of smart locks for commercial property owners?

Installing a smart-locking solution increases the value of a commercial property for its owner by turning it into a modern, smart, sustainable and, above all else, secure environment.

Choosing a smart-locking solution, such as iLOQ, that is battery- and maintenance-free slashes lifecycle costs and ensures a fast return on investment. iLOQ’s smart-locking solution is flexible and scalable. As new premises or facilities are added, locks can be quickly installed with no changes to the doors or major adjustments to the existing infrastructure needed. They can also be retrofitted to older facilities to repurpose them and maximize their security.

iLOQ’s innovative and constantly evolving app creates an enhanced user experience which increases staff and visitor satisfaction and provides a competitive edge if the owner decides to sell the property.

Benefits for locking-system administrators

Whether administrators are responsible for one small building with a few access points or a large complex providing commercial space or shops for thousands of staff and visitors, the challenges are still the same: How to efficiently handle day-to-day repairs and ongoing maintenance, maximize security and maintain the general upkeep of properties while always keeping a close eye on time and costs.

iLOQ’s cloud-based SaaS platform makes it easy to keep track of who has access to where and at what times. This maximizes the security of the premises while reducing administration time and costs. As new staff join, access rights can be quickly programmed and remotely shared. If they need to access new areas or facilities, they can be easily updated. When they leave, their access rights are immediately cancelled giving building owners the confidence that no-one will have unauthorized access to the premises.

And, with no batteries to change and no cables or WiFi needed, maintenance time and costs are eliminated, and administrators can be confident of reliable access (even in a power outage).

Benefits for staff and visitors

Working in a safe environment is essential. Smart locks should create a secure, smooth and seamless experience as people move around the commercial property.

With iLOQ’s smart-locking solution, staff no longer have to carry around huge bunches of keys or worry what happens if one is lost or stolen. One smart key or their smartphone are the only keys they need. The access rights for all the places they need to access in the commercial property are programmed to their smart key or sent to iLOQ’s app running on their smartphone. They can be quickly and easily updated as their needs change. iLOQ’s app is not only a key; it also offers powerful additional functionality to optimize access and maximize the user experience.

Want to find out more?

If you would like to hear more about what kind of smart-locking solution would be suitable for the size or type of commercial property you own or manage, please don’t hesitate to get in touch. In the meantime, you can read more about iLOQ’s smart-locking solutions for commercial properties and what products are available on our website.

The first question you should ask is are smart locks safer than regular mechanical locks and keys. The answer to that is a big yes.

Mechanical keys can easily be copied or loaned to someone who doesn’t have the authority to use them. And, if they are lost or stolen, there is an enormous risk that they will fall into the wrong hands reducing the security to yourself, your property and the assets contained in it. It’s also a big cost and headache for property owners and locking system administrators alike.

Are smart key locks safe?

Let’s take a look at the different ways to get access using a smart key lock and how safe they are.

1. Digital-key-based smart locks: digital keys operate in the same way as traditional keys. Put the key into the lock, turn it and the lock opens. This makes it an ideal solution, for example, for older people, people with certain disabilities (such as visual impairments) or for very young children.

The major benefit of digital keys is that they contain all the access credentials a person needs to move around their property or the place they work on just one key. These access credentials can be remotely updated in real time (for example, if new facilities are added to a building) or immediately cancelled (for example, if a key is lost or stolen). There’s no need to carry around bulky bunches of keys or waste time trying to find the right one. This makes them both smart, secure and convenient to use.

With smart locking solutions, such as iLOQ’s, digital keys can also be used with technology such as door or wall readers. These are usually be found next to the main entrance door of a building. Just hold the key against the reader and, if you have the correct access credentials, the door opens.

2. Smartphone-based smart locks: there are currently over 7.2 billion smartphones in the world and that figure is set to increase still further in the coming years. Smartphones are being used not only for making calls, but also, for example, to search the internet, play games, watch films, and make payments. Thanks to smart-lock technology, smartphones can now also be used to get access.

With iLOQ’s solution, access credentials are sent remotely and in real time to an app running on the smartphone. Just hold the phone against the iLOQ smart lock, the electromagnetic induction of the phone creates the power to check if you have the correct access credentials and, if you do, open the lock. Smartphones can also be used with readers. And, once again, the access credentials can be updated remotely and in real time to ensure that only the right people can get access.

3. Smart key fobs: key fobs are an alternative way of getting access to properties that have door or wall readers. They are also an ideal back up to smartphone-based locking solutions if, for example, the smartphone is out of battery power. This ensures only the right people have access and there is no risk of not being able to get into your property if your smartphone has been lost or stolen or simply out of battery.

How safe are smart locks in comparison to traditional locks?

As described above, smart locks are physically much safer than traditional locks as there are no risks related to lost, stolen or unreturned keys (for example, at the end of a rental agreement). Remote updates to access credentials in real time ensures only the right people have access to the right places at the right times.

That covers the security of our properties and their assets. But, today, we also need to be concerned about cyber security.

If you are wondering what cyber security is, it refers to the technologies, processes, and practices designed to protect networks, devices, programs, and data from cyber threats. These threats range from hacking, phishing, and malware to ransomware and other forms of exploitation. These are scary words, but what does ‘protecting against them’ mean in practice?

In the world of smart locking, we need to build a resilient defence system that safeguards sensitive information and prevents unauthorized access. In iLOQ’s case, this involves securing physical access points managed by our smart locking solutions while adhering to the highest standards of information security.

Access sharing functionality also means that you can grant temporary access for specific times to, for example, guests, for deliveries or for 3rd-party services (such as cleaners). You will know exactly when they have accessed your property and have the power to revoke that access whenever you need to – much easier than having to get a physical key back from someone.

What are the components of cyber security in smart-locking systems?

• Network security: protects the integrity of data as it is transmitted and accessed.
• Application security: ensures software remains free from vulnerabilities through regular updates, secure coding practices, and patch management.
• Data security: focuses on encryption, secure storage, and access controls to prevent unauthorized use or corruption.
• Physical security: incorporates smart locking solutions, like those from iLOQ, that use advanced encryption and cloud-based controls to secure access points.

As a growth company, iLOQ is expanding internationally and the number of users and data we deal with daily is rapidly increasing. Our strong, global, cloud-based infrastructure ensures that our access management solutions are secure and resilient, that they are operational at all times, and are protected against a wide range of cyber threats (including data breaches, unauthorized access, and attacks which aim to temporarily or indefinitely disrupt services).

Can smart locks be physically broken?

Smart locks made by reputable companies are extremely robust. This ensures that they work reliably in all kinds of weathers and harsh environments. Companies, such as iLOQ, carry out extremely rigorous testing procedures and our products are verified with different kinds of ‘burglar’ tests. These include attacks with several tools including drills, steel saws, crowbars, hammers and sledgehammers, to mention a few. 

Can smart locks be hacked?

Technically, smart locks can be hacked through, for example Bluetooth® or Wi-Fi. However, companies like iLOQ provide state-of-the-art security by utilizing:

• Mutual authentication which is a desired characteristic in verification schemes that transmit sensitive data, in order to ensure data security.
• Strong AES-256 encryption (the highest Advanced Encryption Standard) which is a virtually impenetrable symmetric encryption algorithm that uses a 256-bit key to convert your plain text or data into a cipher.

Are smart locks as safe as houses?!

As the phrase suggests, the idea of ‘home’ should be a safe haven or shelter. With the right kind of smart lock from a company that is dedicated to innovating the smartest and most secure solutions, you can be confident that you, your property or the place you work and the assets contained in it are protected both today and for the foreseeable future.

A simple answer to this question is, yes, you can pretty much put a smart lock on any kind of door! Another question could be, how easy is it to put a smart lock on a door. That depends on the manufacturer and just how smart those smart locks are.

Some smart locks require batteries, others need cables. Some even need Wi-Fi or to be connected to the Internet. In the case of manufacturers like iLOQ, no batteries, cables, Wi-Fi or Internet connection are required. The power needed to recognize access credentials and open locks comes from the kinetic energy generated by pushing iLOQ’s digital key into the smart lock or from the electromagnetic induction of a smartphone when it is held against the smart lock. 

There are many different types of ‘door’ and in many different environments from residential properties to critical infrastructure sites. 

What type of doors can smart locks be used on? 

In residential properties alone, there are many different types of doors or access points, such as: 

• Main entrance doors 

• Warehouse doors 

• Apartment doors 

• Sliding doors 

• Screen doors 

• Patio doors 

• Storm doors 

• Double doors 

• French doors 

• Security doors 

• Garage doors 

• Mailboxes 

And they can be made from many different materials, such as: 

• Wood 

• Steel 

• Aluminium 

• Composite 

• Glass 

In addition to the types of doors mentioned above, commercial properties, critical infrastructure and utility sites have other types of access points that need to be secured. These include, for example, rotating doors, gates, fences and turnstiles. 

Smart locks can be added to any of these types of doors to improve security levels and make life easier for the people that are responsible for taking care of access credentials. iLOQ’s smart-locking solutions have been innovated to bring a wide range of benefits for building owners, locking system administrators and residents in large multifamily properties and student accommodation, and employees in large commercial properties and critical infrastructure sites. Smart locks are also widely available from a number of other providers, for example, for private houses or even hotels. 

Are smart locks hard to install? 

No, smart locks are not hard to install. In new properties, smart locks, such as iLOQ’s, can be added as soon as there are doors on site. This ensures secure access during the building process. 

Access credentials for 3rd-party service providers (builders, plumbers, electricians, etc.) can be programmed to digital keys or sent to iLOQ’s app running their smartphone. The access credentials are individual and allow them to move around only the areas relevant to them at times appropriate for their role. Administrators can update the access credentials remotely and in real time as needs change making sure that only the right people have access to the right places at the right times. 

As soon as their job is done, their access credentials are cancelled. There’s no need for administrators to worry if the digital keys have not been returned, or that the app is still being used. And when residents eventually move in, they can be confident that no unauthorized person has access to their property or individual apartment. 

Smart locks are also a huge benefit during renovation work that, from time-to-time, is needed to improve the environment for residents or employees and to maintain the value of the property. They can be small projects, such as painting interior walls, or large ones such as replacing the facade or updating the plumbing system. 

A smart locking system ensures the highest levels of security are maintained while the work is being done. Locking system administrators have control at all times over who has access to the property and during what times. And, once again, these access rights are removed when the work is completed. 

Can smart locks be installed on doors in existing properties? 

Yes, smart locks, such as iLOQ’s, can be very quickly installed with no need for special tools or drilling and without the need to change the existing infrastructure. Just unscrew the old lock, put the new one in place and tighten the screws. Job done! 

Can smart locks enhance the value of properties? 

So, for new builds, installing smart locks is a no-brainer. But did you know how easy it is to enhance the value of an existing building just by upgrading the locks to smart locks? 

The benefit of iLOQ’s smart locks is that they are battery-free, cable-free and and they don’t need a source of electricity or a WiFi connection. This means that there’s no need to make any changes to the current doors or existing infrastructure. Locks can be installed in a matter of minutes and using just basic tools. 

This makes it ideal for retrofitting an older building to bring it up to date or enhancing security in an existing property during a renovation project. 

Installing smart locks is a quick and easy way to turn your property into a smart living or working environment. By enhancing both security and the user experience, cutting administration and maintenance costs, and keeping, for example, the retention of tenants high, it gives a healthy boost to the value of the property.

Smart locks have replaced traditional mechanical lock and key systems. This article takes a look at the technology behind the locks.

Before we get into the technology behind smart locks, let’s take a look in general at today’s technology and how it is smarter than ever before. 

In general, ‘smart’ technology refers to devices and systems that are in some way connected. This makes them more intelligent and helps them operate more efficiently. By taking advantage of, for example, artificial intelligence, the Internet of Things, automation, data management, processing and analytics and machine learning, devices can better understand and respond to user behavior or environmental conditions. Here are just some of the benefits of today’s smart technology. 

What are the benefits of smart technology? 

1. Seamless communication 

The more integrated and connected devices and systems are, the more efficient they become and the more seamless the communication is. You can monitor and control devices from anywhere using, for example, smartphones, tablets and computers. This is convenient flexible and gives you greater levels of control. 

2. Fast processing of data 

Through quick and efficient processing of data, smart technology gives you immediate insights which helps you make swift and informed decisions.  

3. Automation of routine tasks 

By automating routine tasks, you can increase productivity and reliability. This leads to significant cost savings and fewer errors. 

4. Better user experience 

User interfaces with easy-to-use and intuitive designs enhance the user experience, engagement and accessibility. They can be customized, based on individual preferences, and even support interactive features such as voice commands. 

5. Security 

Smart technology provides advanced features, such as continuous monitoring for potential security threats, to protect both devices and data. This enables quick responses, enhances overall safety and helps organizations meet regulatory standards and best practices for compliance. 

6. Efficiency 

Today, all organizations need to focus on optimizing resource use, reducing waste and lowering operational costs. By automating certain tasks, smart technology saves time for users and businesses. Scalability to meet growing demands without increasing complexity further highlights its efficiency. 

What is smart lock technology? 

Smart lock technology has replaced traditional mechanical lock and key systems which are inefficient, unsecure and expensive to maintain. Locks are connected to a local network or the cloud meaning that doors and devices (such as padlocks) can be locked and unlocked with a range of access options such as digital keys, PIN codes, key fobs, biometrics and even smartphones. The technology makes access more smooth, efficient, cost-effective and, most importantly, secure. 

How do smart locks communicate? 

Smart locks communicate through wireless protocols such as Wi-Fi, NFC (near-field communication), Bluetooth and Zigbee. If you haven’t heard of it, Zigbee is intended to be simpler and less expensive than other wireless personal area networks such as Bluetooth or more general wireless networking such as Wi-Fi. Applications include wireless light switches, home energy monitors, traffic management systems, and other consumer and industrial equipment that requires short-range low-rate wireless data transfer. 

There are many different types of smart lock, but the one thing they all have in common is that they require a power source to function. 

Battery-powered smart locks 

Battery-powered smart locks offer greater flexibility and can be easily installed. However, if the property has many locks, the batteries are expensive to purchase, expensive to maintain and have reliability issues in hotter or colder climates. And there is also the environmental impact of having to deal with the unrecyclable battery waste. 

Smart locks with cables 

Some smart locks need to be connected to an electricity supply through cabling. This requires a complex infrastructure which is expensive to set up and maintain and impractical, for example, in critical infrastructure sites in remote locations. There is also a reliability issue as access is not guaranteed in a power outage. 

Battery- and cable-free smart locks 

iLOQ smart locks are unique in that they do not require batteries, electrical cables, Wi-Fi or internet access to operate. 

With the key-based solution, access credentials are programmed to a digital key. The power to recognize those credentials and open the lock comes from the kinetic energy generated by pushing the key into the lock. 

With the smartphone-based solution, access credentials are sent to iLOQ’s app running on the smartphone. The power to recognize the credentials and open the lock comes from the electromagnetic induction of the smartphone itself. 

The same technology is used for all iLOQ products, whether they are locking cylinders, cam locks, key tube cylinders or padlocks. 

What are the benefits of smart-locking technology for property owners? 

Smart locking technology creates more secure and smarter living environments and working experiences. This increases resident/employee satisfaction and raises the value of the property. With iLOQ’s battery- and cable-free smart-locking technology, it is possible to significantly reduce operational expenditure. A complex infrastructure is unnecessary and there is no need to purchase batteries or pay for the maintenance to regularly change them. With no need for Wi-Fi or an internet connection, access is guaranteed even during a power outage.

What are the benefits of smart-locking technology for property managers? 

With no mechanical locks and traditional keys in circulation that can be easily lost, stolen or copied, smart-locking technology provides a quick, easy and more secure way to manage access. With iLOQ’s smart lock technology, access credentials can be created remotely and in real time and programmed to digital keys or sent to iLOQ’s app running on a smartphone. The access credentials can be updated as needs change and instantly blocked if a key or phone is lost or stolen preventing unauthorized access and keeping security levels high. Access logs also help to prevent or solve instances of misuse. 

What are the benefits of smart lock technology for end users? 

Smart lock technology eliminates the need for mechanical keys and the inherent risk of losing them. It also gives end users more control over who has access to their properties and when.  

With iLOQ’s smart lock technology, just one digital key or a smartphone contains all the access credentials you need to quickly, efficiently and cost-effectively move around the place you live or work. There’s no need to carry around a big bunch of keys. And, in the case of critical infrastructure technicians, for example, there’s no need to travel between administration offices and remote sites to collect and return keys making their work quicker and easier. This also reduces travel-related environmental impact. 

Smart lock technology also gives end users the ability to grant temporary access to guests or for deliveries or service providers. 

Is smart lock technology safe? 

Smart locks offer security features like encryption and two-factor authentication making them much more secure than mechanical locks that can be easily picked and keys easily copied. 

iLOQ’s digital keys are physically identical making it pointless to try to copy them. The access credentials for the digital keys and smartphone keys can be updated or cancelled remotely and in real time ensuring that only the right people have access to the right places at the right times. 

And, when it comes to data security, iLOQ’s strong, global, cloud-based infrastructure ensures that our access management solutions are secure and resilient, that they are operational at all times, and are protected against a wide range of cyber threats (including data breaches, unauthorized access, and attacks which aim to temporarily or indefinitely disrupt services). 

Is smart lock technology error free? 

Smart locks that need batteries or an external source of power always have the potential for errors. If the batteries run out or there is a power outage, reliable access is not guaranteed. Choosing smart locking solutions, such as iLOQ, where the power to recognize access credentials and open locks comes from the motion of pushing the digital key into the lock or from the electromagnetic induction of the smartphone goes a long way to alleviate these kinds of reliability issues. 

What is the verdict? Is smart lock technology worth it? 

Smart lock technology requires an investment. However, the maximized security, improved flexibility and convenience, slashed lifecycle costs and enhanced user experience that you get from adopting smart lock technology definitely provides a fast return on that investment.

In terms of usage, smart locks are just the same as traditional locks. They need two main components to work: the lock itself and the key. What, then, makes a smart lock… smart? There are many different types of smart locks. Let’s take a look.

Types of smart lock

Smart cylinders – The cylinder is a critical component of a smart lock mechanism. The cylinder is embedded in, for example, a door or gate. It is opened using a smart key which can be a digital key or a key fob (that has the end user’s access credentials programmed onto it), or a phone key (where the access credentials are sent to an app running on a smartphone). In the case of iLOQ, these cylinders are even smarter because they are battery free. The power needed for recognizing the access rights and opening the lock comes from the kinetic energy generated by pushing the digital key into the cylinder or the near field communication (NFC) induction between the smartphone and the cylinder when it is held against it.

Smart padlocks – Strong, sturdy and smart padlocks are used to secure, for example, gates, fences and tele towers in critical infrastructure and telecom sites and data centers. They are also ideal for smaller storage areas such as medicine cabinets, lockers, barriers and mailboxes. Smart padlocks are available in different sizes depending on the grading needed (which means the security level of the lock). Grade 3 smart padlocks are ideal for medium/high security purposes, grade 4 for high security and grade 5 for extra high security.

Smart padlocks are also available in different shackle lengths (to allow them to lock around larger objects or through thicker materials). iLOQ’s grade 3 smart padlocks are available with 25 mm, 60 mm and 110 mm shackle lengths, while grades 4 and 5 smart padlocks have options of 27 mm and 50 mm.

The smart element with iLOQ’s phone key padlocks is that there are two operational versions. The first is where the smartphone is needed to open the lock (which creates an audit trail), but it can be closed by simply turning the knob. The other version is where the smartphone is needed to both open and close the padlock. This has the added advantage of creating two audit trails – the first when the padlock is opened and the second when the padlock is closed. This provides the opportunity to estimate for how long the padlock had been open and the added assurance that it has been closed. This helps to prevent unauthorized access if the lock is left open.

Smart cam locks – Cam locks are smaller and more compact locking mechanisms. They consist of a cylindrical barrel with a keyway and a protruding bar known as a cam. When a key is inserted and turned, it activates the cam, causing it to rotate into the locked or unlocked position. Smart cam locks are ideal for controlling and monitoring access to secure storage assets such as medicine cabinets, lockers and mailboxes. These too can be opened with digital keys or smartphones.

Smart key tube locks – These kinds of smart locks are ideal for 3rd-party services, like fire or telecoms companies, who need to get fast access (often in an emergency) using a property’s own key. There is no need to waste time picking up and returning a key from an administration office. It is stored in a tube which is mounted in the wall on the outside of the building. It can be opened by the 3rd party using their digital key or smartphone.

Smart door readers – A door reader is a type of access control system that is used to control the lock on a door. It usually looks like a small black box that is installed next to the door. The door can be opened using access credentials that are stored on a key or, if the door reader has a keypad, it can also be opened with a PIN code. For smooth and secure access, iLOQ’s smart door reader uses NFC technology. Mifare RFID (radio frequency identification) tags can also be read. This allows frequently used doors to be opened with a variety of devices such as digital keys, NFC-enabled smartphones, key fobs and RFID tags when they are held against the lock, or with a PIN code.

Another benefit of iLOQ’s solution is that it allows two-way communication with the keys. If a user’s access credentials change, they can be updated the next time the key is presented to the lock. This helps to ensure that there is no unauthorized access.

Why is a smart lock good?

As we have seen above, there are many benefits for using smart locks compared to traditional locks.

1. Access is secure – access credentials for the smart locks determine who has access to where and when.
2. Access is smooth – people can get fast access using a variety of smart keys – digital keys, phone keys, key fobs and PIN codes.
3. Access is traceable – audit trails help prevent or even solve instances of misuse or unauthorized access.
4. Access is reliable – an added bonus with iLOQ’s battery-free smart locks is that you never have to worry about not being able to get access as batteries in the locks have run out. They also operate reliably in all kinds of environments and harsh weather conditions.

Are smart locks safe?

Traditional mechanical keys are major security risks. Here are just a few examples of the issues that may occur.

1. Lost or stolen keys – if keys are lost, stolen or unreturned, for example, at the end of a rental period, unauthorized people will have immediate access. Replacing locks after keys are compromised can be costly and inconvenient. With iLOQ, lost, stolen or unreturned keys can be immediately blocked rendering them useless if someone finds them.
2. Unauthorized key copying – mechanical keys can be easily copied without permission or without knowing about increasing the risk of unauthorized access. With iLOQ’s smart-locking solution, keys cannot be copied. Individual access credentials are programmed to the digital keys or sent to iLOQ’s app running on the user’s smartphone.
3. Lock picking – traditional mechanical locks can often be picked, bumped, or manipulated, which can allow intruders in without having to destroy the lock. iLOQ’s smart locks are robust and cannot be picked or interfered with. The smart cylinders that are opened using a smartphone do not even have a keyway.
4. Wear and tear – mechanical keys and locks wear out over time. This makes them unreliable or easier to compromise and could leave you locked out or with reduced security levels. iLOQ’s smart locks are robust and durable and do not wear out over time.
5. Limited access control – mechanical keys do not provide audit trails or user-specific access control. You can’t track who has tried to open a lock or when. iLOQ’s real-time audit trail reports are an excellent tool to help prevent unauthorized access, or solve instances of misuse, by showing exactly who has accessed where and when.
6. Complex administration – for buildings with a mechanical locking system and many doors and users, it’s difficult to keep track the number of keys in circulation and who has them. The keys can be easily lost or misused. With iLOQ’s smart locks, you can see at all times who has keys, to where they have access and at what times.
7. Possible forced entry – brute force can often be used to break into properties with mechanical locks. iLOQ’s smart locks have been tested to examine their resistance to attacks such as, sawing, twisting, drilling and cutting.
8. No remote management – mechanical locks cannot be remotely controlled, rekeyed, or locked/unlocked remotely, unlike, for example, iLOQ’s smart locks.

Smart locks, with personalized access credentials, are the best way to mitigate these risks and protect a property, the people who live or work there and its assets.

Do smart locks contain information about me?

Credentials, programmed to smart keys (digital or phone keys), give you access to the places you live and work.  Therefore, a certain amount of data about you is needed to generate these credentials.

The number of users and amount of data is rapidly increasing as more and more smart locks are installed throughout the world. Traditional data center solutions cannot fulfill security and data privacy requirements. A strong global cloud-based infrastructure is needed to ensure that access management solutions are secure and resilient, that they are operational at all times, and are protected against a wide range of cyber threats (including data breaches, unauthorized access, and attacks which aim to temporarily or indefinitely disrupt services).

iLOQ’s cloud service provider, Amazon Web Services (AWS), ensures that its physical data centers, hardware, software, networking, and virtualization layers are secure and that your data will never get into the wrong hands.

What kind of technology does a smart lock use?

Smart locks commonly communicate through wireless protocols such as Wi-Fi, Bluetooth or NFC. Wi-Fi-enabled smart locks communicate with the property’s wireless network, allowing remote control and access from anywhere with an internet connection. Smart locks that use Bluetooth connect directly with smartphones or tablets that are nearby. They don’t rely on an internet connection and are ideal for short-range interactions.

iLOQ’s smart locks are battery- and cable-free and need no WiFi or internet connection. The power needed to open the locks comes from the motion of pushing the smart key into the lock or from the NFC induction of a smartphone when it is held against it.

What kind of doors can be locked with a smart lock?

All kinds of assets, not just doors, can be protected with smart locks. These include internal and external doors, gates, storage warehouses, mailboxes and lockers.

Can a smart lock go on any door?

Smart locks can be installed very quickly into new buildings and retrofitted into older ones. It takes only a few minutes and a basic screwdriver. No drilling or changes to the existing infrastructure are needed. The cylinders can be added to all depths of door with extension pieces available for thicker doors.

What are the disadvantages of a smart lock?

As mentioned above, some smart locks rely on batteries or an external power supply. Unfortunately, this creates access issues if the batteries have run out or if there is a power outage in the building. Luckily, iLOQ’s smart locks are battery- and cable-free and need no external source of power or Wi-Fi or internet connection. And, for smart locks opened using a smartphone, with iLOQ’s solution it’s no problem if your phone is out of battery – doors can be accessed with your back-up key fob.

Because of the technology involved, smart locks are more expensive than traditional mechanical locks. However, they offer a whole range of added benefits not available with mechanical locks and the return on investment is fast. Consider how much time, effort and costs are involved, for example, if a master key (the key in a mechanical access system which can open every lock in the property) is lost; all the locks and keys in the system must be changed. With iLOQ’s smart locks, a lost or stolen key can be instantly blocked (rendering it useless if an unauthorized person tries to use it). A new key can be programmed and there is no need to change or re-key any locks or change any of the keys still in use; high levels of security are maintained while administration procedures and costs are minimized.

Battery-operated smart locks usually use up to four AA batteries in each lock. This means that they have to be regularly replaced (sometimes too early to avoid the risk of them running out). It also causes a lot of unrecyclable battery waste. With iLOQ’s smart locks, the use of batteries is eliminated saving maintenance time, costs and environmental impact.

Are smart locks bad for the environment?

As mentioned above, smart locks that use batteries have an impact on the environment. With iLOQ’s battery-free smart locks, there’s no need to purchase batteries, you can prevent the travel-related environmental impact of regularly visiting many sites to change them and also eliminate the need to dispose of huge amounts of battery waste every year.

With iLOQ’s digital keys, just one key contains all the access credentials needed to smoothly move around the place where you live or work. There’s no need for separate keys to the front door, your apartment, the garbage room, laundry or warehouse. That eliminates the resources needed to make so many keys and the environment impact of transporting them from production to iLOQ’s premises and then onwards to dealers and end users. And with iLOQ’s smartphone solution, there’s no need for physical keys at all. All access credentials are sent remotely and in real time to iLOQ’s app running on the end user’s smartphone.

Have we convinced you?

In conclusion, smart locks are just the same as traditional locks in simple terms of usage. But the benefits in terms of security, convenience, usability and environment impact outweigh any additional costs.

We will be demonstrating the latest features and functionality in our groundbreaking smart access management platform at ISC West.

According to sourcesecurity.com, hot topics at this year’s ISC West will include cyber security solutions and advancements in access control systems, including biometric technologies and integrated security platforms.

iLOQ’s website is full of interesting articles and insights related to the digital services and software solutions we are innovating that provide smart locking and secure access to the buildings and spaces we use daily.

We cover a wide range of topics that are relevant to building owners, property managers and end users alike and in all segments from residential to critical infrastructure. The common denominator with all iLOQ’s solutions is that we focus on quality, reliability, accessibility, security, sustainability and cost efficiency.

Have a read through these articles to get you started. They cover aspects such as the importance of a strong cloud-based infrastructure, cyber security, advanced encryption and data protection and NFC technology:

How to protect both physical and digital assets

iLOQ smart locking solutions – keeping your properties and data secure

What is the future of smart access?

iLOQ’s access management platform at ISC West

At this year’s ISC West, we will be demonstrating the latest features and functionality in our groundbreaking access management platform. Here are just a few highlights:

iLOQ App -> No-one wants to carry around huge bunches of keys or have the worry and cost involved if one is lost or stolen. With the iLOQ App, you can securely and efficiently open doors with your smartphone.

iLOQ Manager+ -> Locking system administrators and property managers often struggle to manage all the keys in circulation and access rights for large buildings and remote critical infrastructure sites. With iLOQ Manager+, they can quickly and easily program, update and cancel access rights remotely and in real time.

iLOQ Web -> Locking system administrators and property managers often have a high amount of less complex daily access management​ tasks. To reduce time and costs, basic administration related to keys, users and access rights can be handled on a simple-to-use browser.

Visit iLOQ at ISC West on Stand #23099 at the Venetian Expo in Las Vegas from 2–4 April. If you can’t join us there, please contact: Robert Mancuso, Chief Business Officer, North America, iLOQ robert.mancuso@iloq.com and make sure to keep following all our channels for more updates on the latest trends and innovations in the world of smart access.

Author: Kashif Aziz, Country Manager, iLOQ Canada

As universities increasingly move away from traditional physical keycards, fobs, and keys, they are modernizing their student identity programs by adopting mobile credentials. This shift is driven by several key factors:

1. Lack of audit trails with mechanical key systems: Traditional key systems offer no audit trail and cannot be integrated into modern security systems, making it difficult to track and manage access.
2. Security risks from access sharing: Physical keys, keycards, and fobs are easily shared, which can create significant security vulnerabilities on campus.
3. High maintenance costs: Mechanical key systems are expensive to maintain, particularly when cylinders need to be replaced at the end of each school year as students move in and out of residences.
4. Difficulty in tracking hard credentials: Managing physical credentials is challenging, and errors in revoking access can lead to safety and theft risks.
5. Heightened focus on student safety: Campuses are more focused than ever on ensuring the physical safety of their students, driving the need for more secure access control solutions.

iLOQ’s advantage in universities and student housing

iLOQ has achieved significant success in this sector due to several innovative solutions:

1. Convenient mobile credentials: With iLOQ, students can use a single mobile device (their cellphone) as their access control key, providing them with seamless access to dorms, classrooms, laboratories, gyms, and cafeterias. At the same time, security teams benefit from audit trails that enhance campus safety.

2. Cost-effective digitalization: Retrofitting existing student housing or university buildings with digital locks is often prohibitively expensive due to the need for door replacements, which can compromise fire ratings. iLOQ cylinders, however, are door hardware agnostic and can be easily retrofitted into existing doors without compromising their fire safety standards.
3. Network independence: iLOQ cylinders do not require communication with any wireless network devices other than a cellphone. The iLOQ S50 credential serves as the network gateway, simplifying the system and enhancing reliability.
4. Battery-free operation: Unlike most smart locks that require frequent battery replacements, iLOQ’s battery-free cylinders are maintenance-free and environmentally sustainable, making them ideal for both indoor and outdoor use.
5. Seamless access control management: With iLOQ’s integrated mobile credential system, access can be granted or revoked without any physical changes to the locks, streamlining security management and reducing operational costs.

References in the university and student housing segment

• SSH Rotterdam: SSH chooses digital smart locking from iLOQ – iLOQ
• HOAS Finland: The Foundation for Student Housing in Helsinki – giving bright young minds the keys to better living – iLOQ
• Anker Oslo: A seamless living experience for Oslo students – iLOQ
• Erasmus University: The homework regarding updating the locking system paid off – iLOQ
• We Are Kin: Smart solutions for sharp students – iLOQ
• Camelot Europe: Innovative student housing in a digital world – iLOQ

Author: Mason Reiff, Sales Manager Mid West, iLOQ USA

Property management is an ever-evolving field, requiring constant innovation to meet the demands of security, efficiency, and cost-effectiveness. Traditional mechanical key systems, once the backbone of property access control, are increasingly becoming a source of financial and operational burden for property managers. This article explores the hidden costs associated with mechanical key systems and introduces a forward-looking perspective on the adoption of electronic access as superior alternatives, addressing both the financial and environmental concerns of traditional and battery-powered and battery-free smart lock systems.

The hidden costs of mechanical key systems

Operational expenses

Managing a property involves myriad responsibilities, with access control being paramount. Mechanical key systems incur significant operational costs, including key distribution, collection, and management. For properties spread across wide areas, the travel costs for key handovers can quickly add up, negatively impacting the bottom line.

Security risks

The security risks associated with mechanical keys – such as lost, stolen, or unreturned keys, and unauthorized key duplication – pose not only a threat to property security but also incur substantial financial costs for lock rekeying or replacement.

Maintenance and replacement

Regular maintenance tasks, such as rekeying lock cylinders and copying keys, represent direct costs and divert resources from other critical property management activities, further exacerbating the challenges faced by property managers.

Calculating the costs: A proposed framework

To quantify these challenges, a calculator focusing on three main cost components can be developed:

• Key replacement and lock rekeying costs
• Operational costs
• Impact of security breaches

This calculator would allow property managers to input specific operational variables and obtain a tailored estimate of the costs involved, providing a clearer picture of the total cost of ownership (TCO) for mechanical key systems.

Key replacement and lock rekeying costs

The formula to estimate these costs involves calculating the annual expense of replacing lost or stolen keys and rekeying locks, considering the number of keys lost or stolen and the number of locks rekeyed per year, alongside the cost per key replacement and rekeying operation.

Annual key replacement and rekeying costs = (Nk ​× Ck​) + (Nr ​× Cr​) where:

• Nk ​= Number of keys lost per year 
• Ck = Cost per key replacement 
• Nr ​= Number of locks rekeyed per year 
• Cr ​= Cost per rekeying operation 

Operational costs

Operational costs are calculated by considering the total hours spent on key management activities per month, the cost per labor hour, and the annual travel costs associated with key management.

Annual operational costs = (Tm ​× Hm ​× Cl​) + (Ct)​ where:

• Tm = Total hours spent on key management activities per month 
• Hm = Number of months in the operational year (typically 12) 
• Cl​ = Cost per labor hour (including benefits and overheads) 
• Ct​ = Annual travel costs associated with key management (fuel, vehicle maintenance, etc.) 

Security breach impacts

The potential costs of security breaches are estimated by considering both the immediate and indirect costs per breach, including lock replacements, security assessments, downtime, reputation damage, and increased insurance premiums.

Annual security breach costs = (Nb​ × Ci​) + (Nb ​× Cd​) where:

• Nb = Number of security breaches per year 
• Ci = Immediate costs per breach (lock replacements, security assessments, etc.) 
• Cd = Indirect costs per breach (downtime, reputation damage, increased insurance premiums) 

Comprehensive calculation

To get a comprehensive overview, we calculate these costs:

Total Annual Cost = Annual Key Replacement and Rekeying Costs + Annual Operational Costs + Annual Security Breach Costs

This formula provides property managers with a clearer understanding of the financial impact of the current mechanical key system. It aids in decision-making regarding the investment in more advanced key management solutions, such as smart-locking systems, by comparing these costs to the potential savings and security improvements offered by new technologies.

Implementation

To implement this calculator, property managers would input their specific operational data into a simple interface, which could be created as an online tool or spreadsheet. By adjusting the variables, managers can see how changes in their operations – such as improving key management practices or reducing the number of keys lost – affect overall costs. This personalized analysis empowers property managers to make informed decisions about upgrades and investments in their access control systems.

Looking towards the future: Smart-locking solutions

The transition from traditional mechanical locking systems to more advanced electronic solutions marks a significant shift in property access control. Despite their reliability, mechanical systems come with notable security limitations, inconvenience, and costs. These revelations have paved the way for the adoption of electronic alternatives.

In Europe, electro-mechanical systems – combining a fob with a metal key rod for electronic identity verification and physical access via a key cylinder – have set a precedent for efficient property management. Despite their advantages, such as scalability and ease of management, this innovation has not gained traction in the United States.

Here, the preference for leveling up from mechanical keys leans towards upgrades to high-security SFIC core options, which are easier to rekey and master, and electronic key-tracking systems which provide better accountability. These options, albeit offering some improvements, still involve costs related to copying and rekeying, without substantially enhancing functionality or user experience.

Hardwired electronic access systems, established in the 1980s, offer extensive features and flexibility but at a significant cost and infrastructure requirement, making them impractical for widespread adoption to every door. These systems often coexist with mechanical keys, even on the same doors, potentially leading to inefficiency.

The latest trend in wireless locking solutions, particularly smart locks, addresses many of these challenges but faces limitations due to battery dependency, affecting their reliability and maintenance. Typically limited to indoor use and low-traffic doors, their applicability remains restricted.

Addressing these constraints, innovations like those from iLOQ have emerged, merging the efficient, reliable, electro-mechanical cylinder format approach with smart-locking features, all while eliminating the need for batteries. Utilizing NFC technology, these smart locks authenticate and power access via a smartphone and unlock with a quick turn of the knob, offering a seamless blend of security, convenience, and low operational burden. While this specific battery-free innovation is patented, the industry must move towards high efficiency solutions for a sustainable electronic access future.

Advantages of smart-locking systems

• Real-time access rights management: Immediate updates and issuance of access rights enhance security and flexibility.
• Enhanced security and audit trails: Prevents key duplication and provides real-time monitoring of access.
• Operational efficiency: Facilitates the delegation of access control remotely, reducing the need for physical key handling.
• Elevated living experience: Happy residents lead to higher occupancy rates and longer tenancies. Smart locks offer convenient features that enhance the living experience, making your property an attractive choice for modern renters.
• Environmental benefits: Contributes to sustainability by reducing travel requirements for key management.
• Battery-free operation (iLOQ): Eliminates the need for battery replacements, reducing operating costs and environmental impact.

Conclusion

The shift towards smart-locking solutions represents a significant advancement in access control technology for property management. Offering a fast return on investment (ROI) and low total cost of ownership (TCO), smart-locking systems not only address the immediate challenges of key management but also present a more secure, efficient, and environmentally friendly solution. For forward-thinking property managers, adopting smart-locking technology is a strategic move towards enhancing property security and operational efficiency while contributing to environmental sustainability and elevating the user experience.

iLOQ’s mission is to make everyday life more accessible by providing a diverse range of secure and sustainable products. We continually capitalize on new technologies, and, for example, opportunities offered by digitalization to create smart access management solutions that provide even more added value for our customers.

Our manufacturing methods and processes are geared up to handle significant increases in volume and ensure accurate, fast deliveries. However, in today’s highly competitive environment, to bring products to the market faster, we also need to be sufficiently agile when it comes to product development. Conventional product design principles and techniques struggle to keep up with this pace.

One process that is helping to save manufacturers the time, costs and risks involved in prototyping and support product development by ensuring the functionality and design of individual parts is making three dimensional solid objects from a digital file – more commonly known as 3D printing.

For iLOQ, 3D printing is just one more tool to help us to become more agile. Along with other methods, it enables us to quickly review a structure in its conceptual phase and get some preliminary insights into how a solution works.

Of course, some of iLOQ’s parts are so small that printing from plastic does not provide enough precision and durability for deeper testing; these parts would usually need to be machined. And, in the actual design phase, more final manufacturing methods are used, as it is also important for us to get feedback on the chosen manufacturing technology, the part supplier and information on the proficiency of the final part. But, we use 3D printing whenever it makes sense and there is no risk of distortion of the results.

The capability of 3D printing has improved quite a lot over the years, especially in terms of accuracy, materials and durability. But the biggest benefits are definitely the significant time savings and possibility for faster product development. It allows us to accelerate testing in the concept phase, which also speeds up other processes. Once a novelty, 3D printing is now an established technology. Industrial-grade 3D printing, materials, equipment and processes are constantly evolving, and in the future, the possibilities for 3D printing will be even greater. We look forward to capitalizing on such evolving technologies to continue providing added value for our customers.